- 客戶服務 (為顧客安排送貨、解答顧客疑問及建議合適產品給有需要的顧客)
- 採購及新產品篩選 (與供應商保持良好關係、採購、建議合適的新產品給產品管理團隊)
- 對常用的電腦軟件（如Microsoft Office等）有基本的認識
PetProject.HK於2011年成立，是香港網上竉物食品及用品業界的先驅，並有幸在香港初創企業界獲得多項殊榮，包括由Startupshk.com頒佈的Top 10 “Start up to Watch”。PetProject.HK的使命是成為香港領先的竉物食品及用品網上商店，為顧客提供優質的服務。
PetProject.HK最近獲得香港投資集團LHT Equity Partners注資，除了在資金上得到支持外，LHT Equity Partners還在行政、會計、營銷及倉庫等方面給予全力支持，確保PetProject.HK能徹底地釋放潛力，成為香港首屈一指的竉物食品及用品網上商店。
PetProject.HK is HIRING!!!
Are you obsessed with pet health and wellness, have experience working in the pet industry in Hong Kong, and want to work with a young and ambitious team? Look no further - PetProject.HK is hiring an Operations Executive!
Your job duties will be to assist in the day to day operations of the business, including but not limited to:
- Customer Service (scheduling orders for customers, responding to customer queries and recommending various products to customers);
- Supplier Management and new product screening (placing orders with suppliers as needed, reviewing product catalogues from suppliers, and recommending products to our quality control/tech team for inclusion on our website);
- Coordinating with our logistics team to ensure products reach our customers on time;
- Inventory management (ensuring that the warehouse has healthy levels of inventory);
- Liaising with different departments within PetProject.HK, including the Marketing & Content team and Offline Events team to drive growth
- Reporting to management/accounting team as required.
You must have the following attributes and skill-sets:
- Ideally 3 years of experience in the Pet Industry. Having good product knowledge is a must.
- You are obsessed with customer satisfaction and experience.
- You are obsessed with coordination (after all, whether our customers receive their products on time depends on you!)
- You are well versed in English and Chinese.
- You like using technology and have good knowledge of common computer software (e.g. Microsoft Office)
Experience working in an e-commerce / start-up environment is a plus.
Well versed with social media, including Facebook and Instagram.
Founded in 2011, PetProject.HK is a pioneer in Hong Kong’s Pet E-Commerce space. It is proud to have received numerous accolades in Hong Kong’s start-up space, including being ranked as a top 10 “Start up to Watch” from Startupshk.com. PetProject.HK's mission is to be Hong Kong’s leading independent platform for selling pet foods, supplies, and accessories, with an unrelenting focus on delivering superior customer service.
PetProject.HK has recently received significant capital injection from LHT Equity Partners, a private investment group based in Hong Kong, to realize its mission. In addition to providing significant capital, LHT Equity Partners will be contributing administrative, accounting, as well as marketing and warehousing solutions to PetProject.HK to ensure it achieves its full potential as Hong Kong’s #1 pet-focused e-commerce platform.
Apply by sending your CV and expected salary to email@example.com.