It all started with an idea in 2011...
One thing we learned pretty quickly: there are a lot of pets in Hong Kong, but there’s not so much space and even less time. No space for us to build a shop, that’s for sure, and not much time for you to go shopping in it either!
But there is the internet, and we do all love our pets. So with this in mind it was a very short cyber-leap for us to realise the best thing we could do was pack our metaphorical bags and get online.
Now from HK cyberspace to the real world outside we’re committed to being the best pet service in town, with the best products, treats and toys, including a fine selection of natural and organic goods, personalised customer service, a reassuringly simple ordering system and, oh yes, the best prices on the web.*
And because we’re customers too, we’ve put in an easy returns system and free shipping for orders over $300. So now there’s no need to dread carrying those heavy bags of food all the way home.
That’s us in a nutshell. All that’s left now is for you to give us a try! And in the time you’ve saved yourself by ordering online, we humbly request that you go and give your pet a great big hug**. After all, they’re the reason you’re here.
*If we do ever happen to let you down in any way then please, please, please pull us up on it. This is how we become better every day!
** Unless it’s a snake, a bird, or a goldfish of course...
Every day we’re working hard to make you and your pets happy, by providing the best products, at the best prices, and the best customer service experience in Hong Kong. With this in mind, if you have any problems with our website or service, would like us to stock any particular brands or products, have any suggestions or would just like to send over a cute pic of your pet, please feel free to email us at firstname.lastname@example.org. We appreciate any and all feedback.
Tel/Whatsapp: 5600 8648